Hello everyone! It has certainly been a while since our last update and I know it’s seemed quiet on the surface, but believe me, we have been busier than ever! We have even taken on our first major business customers. This is an important step to solidify our position in the local market, meaning we are here to stay!
We haven’t yet had an official “grand opening” but that doesn’t mean we’re not open to the public! Due to personal and scheduling reasons we’ve been doing work primarily by appointment, which brings me to our first major improvement!
Online Booking
We now accept appointment bookings completely online!
With our new online portal you can book whenever and wherever you like without having to make time for a phone call or to write an email! The system automatically determines available times based on our hours, other scheduled appointments, and company holidays. It will definitely serve as the most comprehensive source of availability information. Don’t worry, we still do booking over the phone and email so we’ll put your information into the new system for you!
We do ask that business customers please give us a call or an email to book your first appointment. There’s a lot more that goes into managing a business so we want to be able to get as good an idea of your business as we can! Afterwards you can use our business support portal to submit issues and we will schedule for you accordingly!
Pricing Table
That’s not the only update to our website!
We now have a handy pricing table available right on our website! Our pricing is primarily billed by hours required. Our pricing table shows our hourly rates for many of our onsite and in store services! Most in-store jobs are billed for 2-3 hours depending on the complexity of the repair. Most onsite jobs take between 1-2 hours depending on the scope of the issue. Businesses can, of course, expect longer windows depending on the scope.
Virtual Reality Experiences
This finally brings me to our last big change in recent weeks!
We are almost ready to start offering virtual experiences in our store with our new Oculus Rift VR system! This was chosen to open up a new avenue for customers to experience this relatively new technology without having to purchase and set up their own headset. We are planning to offer both short and long experiences or even timed sessions for users to do whatever they want during their time.
While it isn’t available in our online booking quite yet, we are looking to start offering this service as soon as Thursday, December 9th.
Conclusion
If you’ve made it this far, I’d like to take a moment to thank you for your continued support of our relatively new business!
We’re looking to begin more continuous operations right after Christmas if not sooner, opening up the possibility for walk in services. But please, don’t hesitate to make an appointment right this second if you need us. We are open and ready!